KIT HIRE TERMS
Full payment is due prior to pick up. Cash, direct debit or PayPal currently accepted.
Kit collection & return is available from North Parramatta, NSW. Free local delivery/pick up within 5km radius. Delivery outside this can be arranged for an additional $10 (up to 20km). Additional distances on request.
Hire Price includes 3-day hire (party eve, event day, drop off before 12noon day after event). Extensions available for $15 per 24-hour period. Price also includes cleaning & sanitation, compost & soft plastics removal/disposal.
Any breakages, damaged or missing items will be charged at $2 per item.
Compost is disposed via the Share Waste network, whilst soft plastics are returned to TerraCycle / REDcycle outlets for recycling.
Items in kits are sourced from second-hand sources.
Any brand new items purchased are chosen for their ethic and sustainable properties.
Items may differ slightly to descriptions and imagery. TSO endeavours to be as transparent as possible if there are any foreseen discrepancies.
TSO values the health and safety of you and all your guests. We have trained with The Australian Institute of Food Safety and maintain the event industry's best practice standards.
TSO staff have Event Management, Sustainability Practice and Food Safety qualifications.
Event management & consultancy services are customised to best suit your event, needs and budget.
Payment terms are per the prepared agreement.
Refund or exchange policy
The Sustainable Occasion values your privacy and has adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
We collect your Personal Information (such as name, email address, phone number etc) for the primary purpose of providing our services to you and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. We will not disclose your Personal Information to third parties without consent, unless required by law. You may update your Personal Information or unsubscribe from our mailing/marketing lists at any time by contacting us in writing.